Terms & Conditions

HOTEL POLICIES, TERMS & CONDITIONS

Rates and Taxes

• All rates are quoted in U.S. Dollars (USD).

• Published rates include applicable taxes unless otherwise stated during the booking process.

Payment Policy

• Full payment (100%) is required to confirm a reservation.

• Installment payments are not accepted.

Cancellation and Modification Policy

• Reservations made directly with the hotel may be canceled free of charge up to 10 days prior to the arrival date.

• Reservations made through third-party platforms such as Booking.com, Expedia, Hotels.com, or other Online Travel Agencies (OTAs) may be canceled free of charge up to 15 days prior to the arrival date.

• Cancellations made outside the applicable cancellation period are non-refundable.

Date change requests are subject to availability and may incur penalties and/or rate differences based on current pricing at the time of the modification.

• Any eligible refund will be processed using the original payment method.

Check-In and Check-Out

• Check-in time: 3:00 PM

• Check-out time: 12:00 PM

• Early check-in and late check-out are subject to availability and may incur additional charges.

Use of Hotel Facilities

• Guests and visitors must respect and use only the facilities and services included in their purchased accommodation, day pass, or experience package.

• Access to certain facilities may be restricted depending on the type of reservation purchased.

Food and Beverage Policy

• Outside food and beverages are not permitted on hotel premises.

• The hotel reserves the right to deny entry of any external food or beverage items.

Pet Policy

• Pets are not allowed on hotel property.

Guest Conduct and Liability

• Guests are responsible for any damage caused to hotel property, furniture, equipment, or facilities during their stay.

• The hotel reserves the right to refuse admission or remove any guest whose behavior disrupts the comfort, safety, or enjoyment of other guests.

Force Majeure

• The hotel shall not be held liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, government restrictions, public health emergencies, or other force majeure events.

Privacy and Data Protection

• Guest information will be used solely for reservation management, service delivery, and

compliance with applicable legal requirements.

Please read our cancellation policy carefully, as it is not common for us to make an exception for it. In order to avoid any misunderstandings, we would appreciate your paying attention to the following:

Direct bookings may be canceled free of charge up to 10 days prior to arrival.

• Reservations made through third-party platforms (Booking.com, Expedia, Hotels.com, and other OTAs) may be canceled free of charge up to 15 days prior to arrival.

• Date modifications are subject to availability and may incur penalties and/or rate differences.

• Cancellations made outside the applicable cancellation period are non-refundable.